Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black
Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 1Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 2Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 3Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 4
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£3,999.99 ex VAT£4,799.99 inc VAT

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Product features

  • Reliable & Efficient single Fan Monobloc Unit
  • New version incorporates some hydraulic components into the unit, as well as the control kit and WiFi Kit.
  • 7 Year Warranty
Product code: AE160CXYBEK/EU
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Description

The Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit is a smart, space-saving and future-ready heating solution for large residential buildings or light commercial properties with demanding thermal loads. This next-gen heat pump features Samsung's single-fan monobloc design that integrates the vital components, a control centre and WiFi connectivity, all within the outdoor unit to simplify installation and reduce system complexity.

Available in a modern and stylish all-black finish, the Samsung Gen 7 unit will fit perfectly into your outdoor space. It is also the first model that Samsung has produced to use the R290 refrigerant that is regulatory-compliant beyond 2026, future-proofing you against the phasing-out of R32 refrigerant models while delivering ultra-low GWP, zero ozone depletion and all-round efficient performance.

Compatible with both pre-plumbed hot water cylinders and standard heat pump cylinders, offering flexibility in setup, this all-new single-fan monobloc unit is a compact yet powerful choice. It also has next-generation environmental credentials, achieving up to 75°C flow temperature to deliver robust heating performance, and is suitable for both modern low-temperature systems and traditional radiator retrofits.

Components Included (Factory Integrated): Primary Pump: UPM4K25-75/130, Samsung Flow Sensor, Control Centre, EHS WiFi Kit, Expansion Vessel: 10L, 0.3 MPa working pressure, Water Pressure Sensor, Gas Separator Air Vent, Strainer & 2.9 bar Pressure Relief Valve.

Please Note: The Samsung Wired Remote Controller is sold separately.

  • High-capacity performance: 16kW output for large residential or commercial heating applications
  • Integrated hydraulic kit: Includes pump, expansion vessel, control centre, and WiFi module
  • Sustainable refrigerant: Uses R290 for ultra-low GWP and full compliance with F-Gas regulations
  • High temperature output: Up to 75°C—ideal for both new builds and radiator retrofits
  • Reliable and quiet: Proven Samsung performance with low 65 dB(A) sound power level
  • Installation-ready: Compatible with standard and pre-plumbed cylinders
  • Peace of mind: Backed by Samsung’s 7-year UK warranty

Technical Specifications:

  • Nominal Heating Capacity: 16.00 kW
  • Output: W45/A-2 14.61 kW
  • Power Input: W35/A-7 5.52 kW
  • Refrigerant Type / Volume R290 / 1.25 kg
  • Compressor Type: Rotary
  • Nominal Water Flow Rate: 46.20 L/min
  • Minimum Water Volume: 50 L
  • Max Flow Temperature: 75°C
  • Operating Temp Range: -25°C to 35°C
  • Electrical Supply: 220–240V
  • Sound Power Level: 65 dB(A)
  • Water In/Out Connections: 1” BSPP Male
  • Dimensions (HxWxD): 1018mm x 1270mm x 530 mm
  • Net Weight: 154 kg
  • Shipping Weight: 174 kg
  • Product Code: AE160CXYBEK/EU

Seasonal Coefficient of Performance (SCOP):

Flow Temperature SCOP

  • 35°C 4.57
  • 40°C 4.29
  • 45°C 4.00
  • 50°C 3.72
  • 55°C 3.43
  • 60°C 3.12
  • 65°C 2.81

Code: AE160CXYBEK/EU

DELIVERY INFORMATION

Fast, reliable UK delivery

  • FREE UK delivery (2–3 working days) on orders over £99 exVAT (order before 4pm)*.
  • Orders under £99 exVAT are charged £6 inc VAT (£5 exVAT).
  • Need it quickly? Choose from our Next Working Day & Saturday delivery options below (order before 2pm).

Delivery options & rates

Delivery OptionDelivery TimeCost
Standard Delivery2-3 working days£6.00 (£5.00 exVAT)
FREE Standard Delivery (orders over £99 exVAT)*2-3 working daysFREE
Next Working Day Delivery (order before 2pm)Next working day£9.99 (£8.33 exVAT)*
Next Working Day by 12pm  (order before 2pm)Next working day£20.00 (£16.67 exVAT)
Next Working Day by 10:30am  (order before 2pm)Next working day£21.60 (£18.00 exVAT)
Saturday Delivery  (order before 2pm Friday)    Next working day£20.00 (£16.67 exVAT)
Northern Ireland, Highland  & Islands Delivery  3-5 working days£9.99 (£8.33 exVAT)

Important: Orders placed after 2pm on Friday (or over the weekend) are processed on Monday for next working day delivery. Next Day & Saturday Delivery options NOT available on all products.

*FREE Standard & Next day delivery available on select products and will be clearly shown on the product page.


What to expect

  • We dispatch Monday - Friday (excluding public holidays).
  • Once dispatched, you’ll receive tracking information (where available).
  • If delivery is delayed for any reason, we’ll contact you as soon as possible with an updated estimate.

Please note: we cannot be held responsible for missed deliveries. Customers are advised to check their spam or junk folder to ensure tracking information and estimated delivery details are received.


Specialist product delivery

Some products require specialist handling:

  • For Portable power please allow up to 4 working days for delivery.
  • Solar panels are shipped via our £100 pallet delivery service.
  • In some cases a third-party supplier may fulfil your order directly.

Delivery areas & restrictions

  • Northern Ireland, Scottish Highlands & Channel Islands: please contact us for shipping rates.
  • Portable power to Northern Ireland: we can’t currently ship these items due to insurance issues with the courier.
  • International delivery: unfortunately we do not currently offer international shipping.

Questions, problems, or returns?

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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