Salus Smart Home UG800 Universal Gateway
Salus Smart Home UG800 Universal Gateway additional 1Salus Smart Home UG800 Universal Gateway additional 2Salus Smart Home UG800 Universal Gateway additional 3Salus Smart Home UG800 Universal Gateway additional 4Salus Smart Home UG800 Universal Gateway additional 5
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£69.15 ex VAT£82.98 inc VAT

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(1 Review)

Product features

  • Links all SALUS Smart Home products
  • Ethernet & WiFi connectivity
  • Remote app control from anywhere
  • LED indicators for easy setup
  • Connects up to 200 Zigbee devices
  • Bluetooth connectivity
  • Integrated with cloud platforms
  • Reliable AC power supply
Product code: UG800
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Description

The Salus Smart Home UG800 Universal Gateway, is the central hub of the SALUS Smart Home system, providing seamless cloud integration with AWS IoT and other platforms while offering flexible firmware customisation.

Designed for effortless compatibility with i-warm Flux underfloor heating and i-warm Aura radiators, this gateway enables full heating control via Wi-Fi using the SALUS Smart App. Whether you're at home or on the go, you can adjust your heating settings for maximum comfort and energy efficiency.

With the Salus Smart Home app, you can remotely manage heating, lighting, and security features from anywhere, ensuring maximum convenience and efficiency. Designed for easy setup and reliable performance, the UG800 is the perfect solution for creating a fully connected, energy-efficient home.

The Salus UG800 Universal Gateway is the ultimate solution for building a fully connected, smart, and energy-efficient home. Take full control of your smart home with ease! 

Key Features:

  • Connects Up to 200 Zigbee Devices – Supports a fully scalable smart home system.
  • Seamless Smart Home Integration – Links all SALUS Smart Home controls and thermostats to the SALUS Smart App for remote control from anywhere.
  • Dual Connectivity Options – Supports both Ethernet and WiFi, ensuring flexible installation.
  • Cloud-Ready – Integrated with AWS IoT and other cloud platforms for a reliable smart home experience.
  • Advanced Zigbee Technology – Uses Zigbee 3.0 for fast, secure, and stable wireless communication.
  • Bluetooth Connectivity – Expands functionality with additional smart devices.
  • Quick & Easy Installation – Compact 80 x 80mm design with LED indicators for hassle-free setup.
  • Reliable Power Supply – AC100 – 240V, 50-60Hz, 0.3A, with a 5.0V – 0.85A, 4.25W output.
  • 5-Year Warranty – Ensures long-term performance and peace of mind. 
  • Comes with Wall Plate accessory.

Code: UG800

Customer Reviews5.05 5.0/5 Based on 1 review

5

Latest hubReviewed by Keiron on 11 Aug 2025

This device can ah into 300 devices attached to and used on The app. No cable required to router either. Place anywhere you like in the house.

Hi, what is the difference between this and the IT500? Other than price on your website? We need a replacement IT500 touchscreen thermostat as our old one has broken. Which do we need? We have all the other bits.
The main difference is that the IT500BM is for combination boilers and single heating zones only. Otherwise, they are very similar products and can both be smart-phone operated.
Hi is this compatible with Baxi duo tec 28 boiler
Salus thermostats are compatible with all boilers

DELIVERY INFORMATION

Fast, reliable UK delivery

  • FREE UK delivery (2–3 working days) on orders over £99 exVAT (order before 4pm)*.
  • Orders under £99 exVAT are charged £6 inc VAT (£5 exVAT).
  • Need it quickly? Choose from our Next Working Day & Saturday delivery options below (order before 2pm).

Delivery options & rates

Delivery OptionDelivery TimeCost
Standard Delivery2-3 working days£6.00 (£5.00 exVAT)
FREE Standard Delivery (orders over £99 exVAT)*2-3 working daysFREE
Next Working Day Delivery (order before 2pm)Next working day£9.99 (£8.33 exVAT)*
Next Working Day by 12pm  (order before 2pm)Next working day£20.00 (£16.67 exVAT)
Next Working Day by 10:30am  (order before 2pm)Next working day£21.60 (£18.00 exVAT)
Saturday Delivery  (order before 2pm Friday)    Next working day£20.00 (£16.67 exVAT)
Northern Ireland, Highland  & Islands Delivery  3-5 working days£9.99 (£8.33 exVAT)

Important: Orders placed after 2pm on Friday (or over the weekend) are processed on Monday for next working day delivery. Next Day & Saturday Delivery options NOT available on all products.

*FREE Standard & Next day delivery available on select products and will be clearly shown on the product page.


What to expect

  • We dispatch Monday - Friday (excluding public holidays).
  • Once dispatched, you’ll receive tracking information (where available).
  • If delivery is delayed for any reason, we’ll contact you as soon as possible with an updated estimate.

Please note: we cannot be held responsible for missed deliveries. Customers are advised to check their spam or junk folder to ensure tracking information and estimated delivery details are received.


Specialist product delivery

Some products require specialist handling:

  • For Portable power please allow up to 4 working days for delivery.
  • Solar panels are shipped via our £100 pallet delivery service.
  • In some cases a third-party supplier may fulfil your order directly.

Delivery areas & restrictions

  • Northern Ireland, Scottish Highlands & Channel Islands: please contact us for shipping rates.
  • Portable power to Northern Ireland: we can’t currently ship these items due to insurance issues with the courier.
  • International delivery: unfortunately we do not currently offer international shipping.

Questions, problems, or returns?

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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